Shipping & Delivery

DELIVERY AREAS & TIMES 

Please note order delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorisation or delays in shipment by the courier company. 

Area Standardy Delivery Express Delivery   Cost
NSW, ACT, VIC & QLD 
Metro Areas
1-4 business days
1-2 business days
Free for orders over $250
$9.90 for orders under $250
Express shipping-$15 flat rate
WA, SA, NT & TAS
3-5 business days
2-4 business days
Free for orders over $250
$9.90 for orders under $250
Express shipping-$15 flat rate
Rural Areas
3-5 business days
2-4 business days
Free for orders over $250
$9.90 for orders under $250
Express shipping-$15 flat rate
International 
7-15 business days
-

Free for orders over $500
AU$20.00 flat rate for orders under $500

 
PLEASE NOTE

Please provide a delivery address where someone will be available to sign for the package if required. Customers may be subject to a re-delivery fee if the parcel cannot be signed for.

Once a package has been dispatched, Aqua Blu Australia is unable to amend delivery details.

International orders may incur a customs or import duty charge, which must be paid for by the customer and is not the responsibility of Aqua Blu Australia.
If you refuse to pay any customs or import duties and thereby prevent delivery of your order, you will remain liable for the purchase price of the product(s) and any customs, or taxes imposed by your government.

International orders may be subject a longer than expected delivery time. Aqua Blu Australia has no authority over delivery port customs processing times and as such, can only estimate time taken for international orders to be delivered.

Contactless deliveries: We are working with Australia Post to limit contact and reduce distancing as much as possible. Signatures will not be required on all deliveries and will be signed for on the customers behalf if available to receive the parcel. If you're not available to receive the package, Australia Post will return the package to the nearest post office where additional precautions are being taken to ensure a contact free experience.