DELIVERY TIME FRAMES

Area	Standard Delivery	Express Delivery	Cost
Metro - All states excl. NT & WA	3-5 business days	1-4 business days	Standard shipping - $10 flat rate. Express shipping - $15 flat rate.
Regional - NSW, VIC, QLD, SA & TAS	3-8 business days	2-4 business days	Standard shipping - $10 flat rate. Express shipping - $15 flat rate
Regional - WA & NT	4-10 business days	3-7 business days	Standard shipping - $10 flat rate. Express shipping - $15 flat rate.
New Zealand	3-5 business days	-	Standard shipping - $20 flat rate.
USA & Canada	4-8 business days	-	Standard shipping - $25 USD flat rate.
International (rest of the world)	5-10 business days	-	Standard International shipping - $40 flat rate.

Due to prevailing circumstances, shipping rates have been increased, and international express shipping is temporarily unavailable. These rates are subject to revision, should conditions improve. Please note order delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorisation and/or stock availability and/or customs delays.

DUTIES, TAXES & TARIFFS 

International orders may be subject to import duties, levies, taxes, tariffs, or other charges upon arrival in the customer’s country. These charges are imposed by the local government and must be paid by the customer; they are not the responsibility of Aqua Blu Australia.

Please note that these fees are determined by the customs authorities in the importing country and are entirely separate from Aqua Blu Australia. We have no control over the amount charged, as this is at the discretion of the respective customs departments.

If a customer refuses to pay any applicable customs or import duties and the order is consequently undelivered, the customer will remain liable for the cost of the items being destroyed or returned to Aqua Blu Australia, as well as any shipping fees originally covered by Aqua Blu Australia at the time of dispatch.

International orders may be subject a longer than expected delivery time. Aqua Blu Australia has no authority over delivery port customs processing times and as such, can only estimate time taken for international orders to be delivered.