Shipping & Delivery

DELIVERY AREAS & TIMES

Please note order delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorisation or delays in shipment by the courier company.

AREA TIME  COST
NSW, ACT, VIC & QLD 
Metro Areas
1-2 business days
Free for orders over $150
$9.90 for orders under $150
WA, SA, NT & TAS
2-5 business days
Free for orders over $150
$9.90 for orders under $150
Rural Areas
2-5 business days
Free for orders over $150
$9.90 for orders under $150
International 
7-15 business days
AU$20.00 flat rate 

 
PLEASE NOTE:
Please provide a delivery address where someone will be available to sign for the package as courier company StarTrack requires a signature upon receipt. Customers may be subject to a re-delivery fee if the parcel cannot be signed for.

PO Box and Parcel Collect addresses will not be accepted. You will be contacted for an alternative address before your parcel is sent out to you, which may result in a delay in dispatch time.

Once a package has been dispatched, Aqua Blu Australia is unable to amend delivery details.

International orders may incur a customs or import duty charge, which must be paid for by the customer and is not the responsibility of Aqua Blu Australia.

International orders may be subject a longer than expected delivery time. Aqua Blu Australia has no authority over delivery port customs processing times and as such, can only estimate time taken for international orders to be delivered.

Contactless deliveries: We are working with Australia Post to limit contact and reduce distancing as much as possible. Signatures will not be required on all deliveries and will be signed for on the customers behalf if available to receive the parcel. If you're not available to receive the package, Australia Post will return the package to the nearest post office where additional precautions are being taken to ensure a contact free experience.