Shipping Policy


ORDER PROCESSING
We aim to dispatch your order within 24-48 hours from the time the order was placed. Please note, once your order has been dispatched, we are unable to make any changes or modifications to your order.
All orders are shipped from our Australian warehouse. 

DELIVERY TIME FRAMES
Area Standard Delivery Express Delivery   Cost

 

 

Metro - All states excl. NT & WA

 

 

2-4 business days

 

 

1-3 business days
Complimentary for orders over $300 AUD, otherwise $10 flat fee.

Express shipping-$15 flat rate

 

 

Regional - NSW, VIC, QLD, SA & TAS

 

 

3-5 business days

 

 

2-4 business days
Complimentary for orders over $300 AUD, otherwise $10 flat fee.

Express shipping-$15 flat rate

 

 

Regional - WA & NT

 

 

4-10 business days

 

 

3-7 business days

Complimentary for orders over $300 AUD, otherwise $10 flat fee.

Express shipping-$15 flat rate

 

International 

 

4-14 business days
-

Complimentary for orders over $750.
$20.00 flat rate for orders under $750

Please note order delivery times are provided as guidelines only are subject to possible delays caused by payment authorisation or delays in shipment by the courier company.  

DUTIES & TAXES
International orders may incur a customs or import duty charge, which must be paid for by the customer and is not the responsibility of Aqua Blu Australia.
If you refuse to pay any customs or import duties and thereby prevent delivery of your order, you will remain liable for the purchase price of the product(s) and any customs, or taxes imposed by your government.

International orders may be subject a longer than expected delivery time. Aqua Blu Australia has no authority over delivery port customs processing times and as such, can only estimate time taken for international orders to be delivered.